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Your Ultimate Printing Destination

At The Spinner Group, your satisfaction is our top priority, and we take great care in shipping package. Our Shipping with Care Guarantee means we take additional steps to safeguard your items during transit, ensuring they arrive in excellent condition. If you receive a damaged product, please contact us, and we will rectify the situation. Your trust matters us, and we are dedicated to providing you with a smooth experience.

Delivery Information
We process all orders within 2-3 business days of receipt. All items are handmade, and some products have to go through a curing process.
 
Therefore, please expect all orders to be shipped 5-7 business days after the order is placed. 
 
Orders are not processed or shipped from Friday, 12 pm EST, through Sunday or holidays.
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If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
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Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Incorrect Shipping Addresses and Refused Deliveries
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.
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Spinner’s Stuff will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing or Stolen Shipment

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We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

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Spinner’s Stuff will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Refund/Return Policy

All sales are final.
We will be happy to offer a store credit or exchange but absolutely no refunds.

Payment Methods

Credit / Debit Cards
PAYPAL
Offline Payments

Zelle

No Cash Payments

  • Do you offer bulk orders?
    Yes, we offer bulk orders! Please email us at shop@spinnersstuff.com to discuss the details. Bulk orders are perfect for special events such as bridal showers, anniversary parties, baby showers, family reunions, and more.
  • Do you offer wholesale options?
    Yes, we offer wholesale options. For more details, please visit the 'CONTACT' section on our website or email us at shop@spinnersstuff.com.
  • Do you offer custom orders?
    Yes, we offer custom orders! Please email us at shop@spinnersstuff.com to discuss the details.
  • How can I send pictures for my photo jars?
    You can email your pictures along with your order number to shop@spinnersstuff.com.
FAQ
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